Lock jammed, needs replacing?!
Discover in just a few seconds in this video how to access your padlock and how to replace it!
Aérial, Horizon, Horizon Premium, and Travel's products covered by the Green Guarantee allow for quick and free replacement of essential luggage parts. Wheels, handles, locks, and zippers are now available; let's stop throwing away our products and reuse them!
Get your screwdrivers ready!
Is your padlock jammed?
Can't remember the code you saved? Can't close your suitcase? Don't panic, our video tutorial will show you how to unlock your TSA lock.
Want to know more? We invite you to consult our user manuals for more information on the procedure to follow!